5 steps to providing a consistent customer experience 9 out of 10 of the CEOs I work with name customer experience as their greatest organisational challenge. Unhappy with the inconsistency of their employees’ attitudes, these executives wish they could standardise employee behaviour when interacting with customers....
“The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” – Ronald Reagan The measure of a true leader is in their ability to develop and create other leaders. The...
How do you turn readers into revenue? It’s the question content marketers around the world ask themselves. It’s the question ecommerce marketers and entrepreneurs ask themselves before starting a blog. Let’s deconstruct the question and work backwards from the money. Here’s your step-by-step guide to turning your...
How good you are at what you do is NOT what business is about. It is a game of numbers, the higher the number of people that see your business, the higher the number of people that get to buy from you. The main reason you...
Demystifying the purpose of Salaries using PILE MODEL In this present economy you won’t earn your way to financial freedom, no matter how much your single income line is; you MUST learn how to diversify what you earn per time to create multiply income channels. Which you...
Structuring a Business Partnership: Who Qualifies? The first step you need to take in forming a business partnership is to figure out who is in the partnership. Partnerships can be formed with two or more partners, although partnerships with large numbers of partners (more than 10)...
A partnership is the relationship existing between two or more persons who join to carry on a trade or business. Each person contributes money, property, labor or skill, and expects to share in the profits and losses of the business. A partnership must file an annual...
“If you are trying to persuade people to do something or buy something, it seems to me you should use the language they use every day” David Ogilvy A fourteen-year-old boy saw his messenger job at Western Union as one thing – an opportunity to move...
One of the principal keys to living above average is the ability not only to know why you are existing on this planet or the discovery of your assignment but the ability to create a detailed plan on how to get there. Your purpose is...
“You will be the same person in five years except for the people you meet and the books you read” Charlie Jones. The above statement is a good description of what living above average is all about. An average life can be termed to be...